Nikos,
I wanted to thank you for our amazing trip to Greece! I have to say, everything went absolutely PERFECTLY. Everything you said you would do and arrange for us was exactly so and was better than expected! The room views in every hotel were what you had described to us and more. We had difficulty looking for someone else's room with a better setup and view. Also, after exploring the islands we thought that the hotels you put us in were in the perfect locations for what we were looking to do. The transfers were all on time and FT's staff as well as the hotel staff were extremely helpful and friendly. I've never been treated so well on a vacation. They told us the details of their island, as well as some inside information on negotiating during shopping and the excursions that are the best for the money. Between having direct cell contacts for the agencies FT is associated with the the different islands and having you there for us in Athens, we felt at ease knowing that we had a "safety net" to fall back on.
We were blown away by our free Junior suite upgrade at the Volcano View Hotel. It must have had the best view at the entire hotel, never mind an amazing room!! Thank you also for keeping on top of the changing schedules for Sky Express (both times!). One of the many reasons we used a travel agency is because we kept reading about the last minute changes to schedules of Ferries etc. It was one less headache for us, and you took care of it nicely by interfacing with Sky Express and Lucy (our santorini contact). I can go on and on, but I'll stop here and say THANK YOU once again. Have a wonderful day and I will surely recommend you if I come across anyone looking to vacation to Greece!
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Matt Ambroziak